Your message.
Their pocket.
Delivered instantly.
Send targeted SMS campaigns, automated sequences, and real-time alerts — all from your WordPress dashboard. Pick your provider, own your data, pay per message not per subscriber.
98%
SMS Open Rate (Industry Avg)
3 min
Average Read Time
3
SMS Providers Supported
$0
Plugin Fee Per Message
Broadcast & Segmented Campaigns
Write once.
Reach thousands. Right now.
Send promotional campaigns to your full list or a precise segment. GemCRM queues delivery in the background — your site stays fast, messages go out on schedule.
Broadcast sends
One-to-many to any list or segment
Segmented targeting
Filter by tag, purchase, or field
Background delivery
Action Scheduler — zero site lag
Full delivery logs
Status per contact, per message
Multi-Provider Support
Your provider.
Your rates. Never locked in.
Switch without rebuilding
Change your SMS gateway without touching any campaign. Segments, consent records, and message history stay intact.
Three providers, zero markup
Twilio for global 180+ country reach. Vonage for enterprise reliability. BulkSMSBD for Bangladesh and South Asia at local rates — GemCRM adds zero per-message fee.
Consent & Compliance
STOP means stop.
Always. Automatically.
GemCRM tracks SMS opt-in consent per contact and processes STOP replies the moment they arrive from your provider webhook. No manual list cleanup — ever.
Also available in GemCRM
Everything that complements SMS
Email Campaigns
Drag-and-drop campaigns, A/B testing, follow-up resend — free, no per-subscriber fee.
WhatsApp Marketing
Template campaigns via Cloud API and 360dialog. Same contacts, same segments.
Drip Sequences
Mix SMS and email steps in one automated journey triggered by any contact event.
Dynamic Segments
Real-time audience segments updated automatically by field, tag, or purchase history.
GemCRM vs the alternatives
Most WordPress CRM plugins don’t have SMS at all. GemCRM ships it natively with 3 providers.
|
Feature |
GemCRM |
FluentCRM |
Mailchimp |
|
SMS broadcast campaigns |
Pro |
Roadmap |
|
|
Multi-provider support |
3 providers |
||
|
STOP auto-processing |
Built in |
||
|
Per-contact consent records |
DB-level |
||
|
GDPR suppression (hashed) |
Yes |
||
|
Data on your server |
Always |
Yes |
Who uses this
Every business that needs to reach customers fast
Store Owners
Flash salesSend limited-time offers via SMS. Cut through email noise when minutes matter most.
Booking Businesses
Appointment alertsAutomated reminders reduce no-shows. Triggered directly from GemBooking.
Course Creators
Completion nudgesRe-engage students who stopped mid-course. SMS gets 5× higher read rates than email.
Agencies
Multi-clientManage SMS for multiple clients from one install with role-based permissions per user.
SMS questions answered
Direct. No fluff.
Do I need a separate SMS account?
Yes — you need an account with Twilio, Vonage, or BulkSMSBD. GemCRM connects using your API credentials. You pay the provider’s per-message rates — GemCRM adds zero markup.
Is SMS in the free version?
SMS marketing is a GemCRM Pro feature. Free includes email campaigns, forms, A/B testing, and sync.
How does STOP handling work?
When a contact replies STOP, GemCRM processes the inbound webhook and adds that contact’s hashed phone to the global suppression list permanently — even if deleted and re-imported.
Can I mix SMS and email in one sequence?
Yes — in GemCRM Pro, SMS steps can be added to drip sequences alongside email steps.